01
What is Bitrix24 and who is it for?
It is one system for running the business: CRM, tasks and projects, document flow, a contact centre, sites and a company portal in a single workspace. It fits mid-size and larger companies that need more than sales tracking — they need order across the whole organisation.
02
Is Bitrix24 only a CRM?
No. CRM is just one part. You also get tasks and projects, online documents and approvals, telephony, chats and forms, process automation, and a site and store builder. Use everything at once or add modules as you need them.
03
How is Bitrix24 different from amoCRM?
amoCRM is built around sales and inbound leads. Bitrix24 is a platform for the whole company: sales plus internal processes, communications and a portal. If the job is broader than “manage deals”, Bitrix24 is usually the better fit.
04
How long does implementation take, and what is included?
Basic setup takes 1–2 weeks; a full rollout with integrations and training takes 3–6 weeks. We audit, configure pipelines, access rights and processes, connect telephony/site/1C/messengers, migrate data and train the team.
05
Can you migrate data from another system or spreadsheets?
Yes. We move contacts, deals and history from other CRMs, 1C or Excel without loss, with a backup first and a data-quality check.
06
Do you support the system after launch?
Yes. We support, refine and grow the portal as the company grows: new automations, integrations and modules.